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No Left Turns: How We Normalize Dysfunction

By Christian Piatt
Kevin George / Shutterstock.com
What are your left turns? Photo: Kevin George / Shutterstock.com
Oct 7, 2014
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“All truth passes through three stages. First, it is ridiculed. Second, it is violently opposed. Third, it is accepted as being self-evident.” —Arthur Schopenhauer

I’m visiting Las Vegas this weekend, one of several stops on my postChristian book tour. I’m staying with my aunt and uncle, who are also in ministry, and who I don’t get to spend time with nearly often enough.

My aunt JoLynn was reading aloud a story about the shipping company UPS and how their trucks don’t make left turns. Of course my first reaction was, “well, that’s stupid.” It seems entirely counterintuitive to send trucks on a roundabout circuit when they could much more easily cut the route short by hanging a left. You need to go right, turn right. Need to go left, turn left for crying out loud. It’s just common sense, right?

Maybe not.

UPS has a proprietary navigation system that helps drivers plot out all of their stops in a day and the most efficient way to get there. And based on their research, left turns result in more wasted time and more accidents than they’re worth. Drivers end up stuck at long lights when they could otherwise be turning through a red light making a right turn and making another drop-off. Plus, without left turns, trucks don’t have to cross oncoming traffic, which means fewer collisions.

They save time. They save money. All it took was thinking differently about how the delivery routers should be configured without all of those high risk, time-consuming left turns.

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What are your left turns? Photo: Kevin George / Shutterstock.com
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